FAQ
FAQ Section for Prescribe Me
1. What is Prescribe Me?
Prescribe Me is an online store offering a wide range of high-quality supplements to support your health and wellness needs.
2. How do I place an order?
You can place an order by browsing our products on staging.prescribeme.uk, adding items to your cart, and proceeding to checkout.
3. What payment methods are accepted?
We accept payments via credit card through Stripe.
4. How long does delivery take?
Delivery times vary based on your location, but we aim to deliver within 3-5 working days in the UK.
5. How can I return an item?
We offer free 365-day returns for UK customers. Contact us at [email protected] for a return slip and collection arrangement.
6. What is your refund policy?
To be eligible for a refund, items must be in their original condition and packaging. Once received and inspected, we will notify you about your refund status via email.
7. How can I contact customer service?
For any questions or assistance, please email us at [email protected].
8. Do you offer international shipping?
Currently, we focus on UK customers. International shipping options may be available in the future.
9. Are your products safe?
Yes, all our supplements are manufactured to high standards and are safe for consumption as per the recommended guidelines.
10. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email to monitor your delivery.
